Techdirt's Mike explains why amateurs are (or can be) so important alongside experts. He responds to Nicholas Carr's critisism on the Web 2.0 hype where Carr uses Wikipedia as a perfect example to make his point.
"While it's absolutely true that experts are important -- hell, we've based our entire business on that very concept -- what Carr and others agreeing with him seem to be (conveniently) forgetting is that amateurs and experts are not mutually exclusive. Combined, they actually create a much better solution. The experts are still necessary and useful, but the amateurs help bring out more info and raise new and important questions and ideas. The amateurs aren't "taking down" the experts -- they're just making them even more necessary. The problem is that too many experts are frightened of these amateurs, rather than looking at ways to embrace and encourage the amateurs in a productive way. Embracing the amateurs opens up new and exciting possibilities for the experts -- it lets them turn that amateur content into something much more useful and valuable than either the experts or the amateurs could have done alone."