The Unfolding Saga of the Web

"Now we're moving back -- and forward -- toward sharing applications. The big change will be services, being able to do most of what you need and want to do in your life on the Web. We've already seen that happen with travel and banking. We're starting to see it with health care. Government Web services is about five years out. But eventually we'll be able to conduct much of the business of our lives online."