... is waar alle goede ideeën een te vroege dood sterven. Email is een slechte tool voor kennisuitwisseling.
"It sounds like philosophy, but if a piece of business intelligence or internal discussion doesn’t have a URL, does it really exist? You’re in a competition for the best ideas, and then executing on them. Any friction to the exchange of ideas needs to be removed, and that includes nasty communications silos like email. (“The boss’s inbox is where all good ideas go to die.”) There are big, traditional companies out there that have completely re-invented how they work together, and documented the process. Now’s the time to make blogs, RSS feeds, wikis, and advanced communications tools part of your standard internal repertoire."